Service information
The key to a successful business lies in efficient information logistics: making sure employees and customers can find the right information at the right time – and directly understand the information.
For after-sales this means that all product information, spare parts, maintenance- and troubleshooting instructions, are at hand when needed. But not only that – the information must be up-to-date and intuitive, to make your organization as efficient as possible. Animech Technologies assist you in finding the bottlenecks and cost-drivers in your company and our software enable your service organization to focus on what really matters – customer satisfaction!
| Information visualization through interactive 3D, images, text and video. | Unique approach where the 3D model acting as information holder serves details on demand. |
| Rotate/pan/zoom/navigate. The user have full control to interact with the product – even during running instructions. |
Benefits
By connecting light weight 3D models to product data stored in a database, all of the information is right at your fingertips, easy to find, easy to update and easy to understand.
Increased quality of service by:
- Quicker problem identification
- Simplified ordering of spare parts
- Quality of training
- Less dependence on text/language
Reduced cost through:
- Reduced need for media production
- Lower training costs
- Lower cost for information distribution
- More efficient service handling
- Lower costs for updates, text production and translation
Testimonials
“GE Healthcare have a need of pedagogic and visual clear instructions where the text amount can be reduced. With the use of aniPart Studio such instructions can cost-effectively be created by reusing existing 3D-CAD models. The instructions are easy to access and GE Healthcare can update and distribute centrally”.
Examples
Click on image below to take a look at some of our customers’ applications.
Technology
The solution reuses data from your CAD, PDM or ERP system and creates a tailor-made solution, unique for your organization. The result is a pedagogic, cost effective tool that visually explains complex facts and technology. Find out more about the technology here or contact us so we can help you turn your after market to an even more profitable business.
